Smart wayfinding kiosks for shopping malls
Shoppers tap the screen to find stores, services and offers, and follow the route on each floor map. Mall management updates every kiosk from one content management system, and kiosks keep running offline.
WayFinding is touch-screen wayfinding kiosk software developed by INNTEK. Shoppers look up brands, categories and amenities and see their location on the floor map; mall management arranges floor plans, brands, events and ads from one content management system. The interface follows each mall's brand identity.
Key features
Interactive floor maps
Shows each floor map, the shopper's current location and the route to the chosen store.
Brands and stores
Brand logos at a glance; tap a logo to see its exact location on the map.
Search and categories
Find stores by name, category or floor with the on-screen keyboard.
Offers and events
Brands on promotion and the event calendar, with details on the kiosk.
Amenities and services
Services, amenities and their locations in the mall.
Idle screen and ads
Returns to the idle screen after 30 seconds without input; set ad duration, time slots and play order.
Content management system
Manage floor base maps, location blocks, brands and events; preview the result before publishing to kiosks.
Sync and offline mode
Kiosks sync changes on a schedule and keep working normally when the server connection drops.
Multiple floors, multiple kiosks
Central management of up to 8 kiosks; they start with the power supply and shut down on schedule.
Frequently asked questions
Do the kiosks work offline?
Yes. Data is stored on each kiosk, so shoppers can keep searching when the server connection drops; once the network is back, the kiosk syncs changes on its schedule.
How are floor plan or brand changes updated?
Mall management replaces the floor base map, reassigns brands to location blocks in the CMS, previews the result and publishes. Brand positions follow the new base map automatically, with no need to check each kiosk.
How many kiosks can one system manage?
One system centrally manages up to 8 kiosks across several floors. Larger setups are surveyed and proposed per mall.
Does the interface follow the mall's brand identity?
Yes. The interface is designed in the colors and brand identity the mall provides.
How does INNTEK support the rollout?
INNTEK installs, trains and hands over on the infrastructure you choose, and provides technical support after go-live.
Book a WayFinding demo
An INNTEK specialist will contact you within 1 working day to survey the site and present the system.
Demo request received
An INNTEK specialist will contact you within 1 working day to schedule the demo.