Last updated: 12 November 2026.
This policy explains how INNTEK Technology Company Limited (“INNTEK”, “we”) collects, uses and protects personal data when you use the inntek.vn website, under Vietnam’s Decree 13/2023/ND-CP on personal data protection.
1. Data controller and processor
INNTEK Technology Company Limited, tax ID 0316506120, address 14/40T Ky Dong Street, Nhieu Loc Ward, Ho Chi Minh City, Vietnam.
Email: [email protected], phone: 0908 628 966.
2. Data we collect
- Contact and demo request forms: full name, organization, phone number, email (optional), the need or product you are interested in, expected scale, your message, the page you sent the form from, the page language and the time you gave your consent.
- Newsletter: your email address and the time you subscribed, confirmed or unsubscribed.
We do not collect sensitive personal data. Your IP address is used only briefly to block automated submissions and is not stored with your request.
3. How we use it
- To contact you, schedule and present product demos, and send quotes you ask for.
- To send the newsletter once you have confirmed your subscription by email.
We do not use your data for any other purpose and do not sell, rent or trade it with third parties.
4. Legal basis
We process your data based on the consent you give when you submit a form. The newsletter is sent only after you click the confirmation link in our email (double opt-in). You can withdraw your consent at any time.
5. Who can access your data
- INNTEK staff in charge of advice and customer care.
- Technical service providers acting on INNTEK's behalf: website hosting, email delivery and the messaging app used to alert staff of new requests. They may use the data only to provide their service to INNTEK.
- Competent authorities, when required by law.
Some technical services (email, messaging) may run on servers outside Vietnam. When data is transferred abroad, INNTEK follows the procedures required by personal data protection law.
6. How long we keep it
- Contact and demo requests: up to 24 months from the date you sent them, then deleted automatically.
- Newsletter subscriptions: until you unsubscribe. Unconfirmed subscriptions are deleted after 30 days.
7. Your rights
Under Decree 13/2023/ND-CP you have the right to be informed, to consent, to access, to correct, to withdraw consent, to request deletion, to restrict processing, to obtain your data, to object to processing, to complain, denounce or sue, and to claim compensation as provided by law.
To exercise these rights, contact INNTEK using the details in section 1. We reply within the time limits set by law. Every newsletter email has an unsubscribe link.
8. Data security
The website uses encrypted connections (HTTPS). Request data can be viewed only by authorized INNTEK staff, is backed up regularly and is never published on the website. The website does not collect payment card data.
9. Cookies
The website uses no advertising or tracking cookies. WordPress technical cookies are used only when an administrator signs in.
10. People under 16
The website is intended for organizations and businesses. We do not knowingly collect data from people under 16.
11. Changes to this policy
INNTEK may update this policy. The update date is shown at the top of the page; important changes are announced on the website.
12. Contact
For any question about personal data, please contact INNTEK. Email: [email protected], phone: 0908 628 966.